Policy

Shipping Policy

Current sales availability, approved delivery regions, processing, packaging, tracking, and delivery issues.

Shipping Policy

Effective 22 September 2026. Online ordering and payment are available for destinations offered by the configured checkout and shipping options.

Available destinations

Checkout lists destinations supported by the configured shipping areas. Customers are responsible for complying with local purchase and import rules.

Processing and delivery

Checkout shows the applicable processing estimate, delivery service, shipping fee, and destination availability before payment. Delivery dates are estimates and may be affected by customs or carrier operations.

Packaging and tracking

Available packaging and tracking details will be disclosed before payment. Customers must provide a complete lawful delivery address and comply with local import rules.

Delivery issues

Report loss, visible transit damage, or an incorrect shipment promptly to hello@boyxdoll.com with the order number and supporting photographs. Remedies depend on carrier findings and the Refund Policy.